More on Adjustment Team

Postscript on my earlier post on The Adjustment Bureau:

1) In a talk to the Association of American Publishers yesterday, Len Riggio, chairman of Barnes and Noble, pushed his audience to consider new ways of selling their content. Among his suggestions, according to Shelf Awareness,

they can publish shorter works, chapters, novellas, a single short story. “Who says all books are read cover to cover?” he asked.

Right on. There is so much opportunity in electronic versions of single short stories, nonfiction chapters and other “chunks” of books. And I would ask, why is it Amazon that was ready with the 99 cent Kindle version of the Philip K. Dick short story the movie is based on? Shouldn’t Random House have been ready with the story as a standalone purchase on Kindle as well as other platforms? (I admit, as I said in the earlier post, that the rights situation with this story is not totally clear to me, but I believe, since Amazon was able to publish it, that the original publisher of Selected Stories could have done the same.)

2) Publishing the standalone story clearly was a customer-friendly move: Adjustment Team was #106 in the Kindle sales rankings the weekend the movie came out and has now, 5 days later, fallen to #186.

“This was supposed to be a book”

Via yesterday’s  Very Short List email I discovered Welcome to Pine Point, a brilliant “interactive documentary” made by The Goggles, Paul Shoebridge and Michael Simons, formerly of Adbusters Magazine, now making “story based media projects” like this one. The Flash piece consists of photos, video, audio and text, and documents the disappearance of a town in northern Canada.

I have found myself recently searching for nouns to describe these new forms of expression that are popping up–”this thing” hasn’t been cutting it. It was simpler once, when we said “book” or “film” or “photography collection” and we all knew what we were talking about. Today creators like the Goggles choose routes through projects to best tell their stories and find themselves coming out the other end with new names for what they’re doing.

“This was supposed to be a book”, the Goggles write on their About this Project page. “We were developing a concept for a book, about the death of photo albums as a way to house memory” when they discovered the emotional power of the Pine Point story and changed course. “It could have become a book but it probably makes more sense that it became this.”

Though I have no idea (actually, I have some half-ideas) what “this” means for the bookselling industry, I would say from the result that it absolutely made sense as a creative decision, and look forward to many more creations like “this”. As the same forces that transformed photo albums as a place to store memories sweep over what we used to call books, new creative forms sprout up on the web (and I hope there will be more on the web rather than walled off apps). As the VSL folks put it, “The Internet has a new heart now, and it’s as big as the whole (Canadian) outdoors.”

Searching for Philip K. Dick: Amazon vs. everyone else

Great review in yesterday’s Times of the new movie The Adjustment Bureau. Lots of people will be interested in reading the Philip K. Dick story, called “Adjustment Team”, that the movie is loosely based on, and I spent some time seeing what they’ll find when they go looking. Imagine a customer searches one of the big bookselling websites for the name of the movie or the name of the story:

  • Search B&N.com for Adjustment Team, the name of the story, and the site doesn’t lead you to a book containing the story; the only result is something else entirely. Search for Adjustment Bureau, which is what more customers will likely do, and the top four results are apparently different formats of an audio version, at three different prices, and there is no data or content on the title pages  to explain what they are.  In other words you’re hit with metadata flotsam, data that has flowed through from one of B&N’s providers that does not give a customer understanding of what the items are. And you don’t find a book with the story.
  • On Kobo, neither Adjustment Team nor Adjustment Bureau searches bring back anything by Philip K. Dick on the first page of results. At Indiebound, the story name brings back something unrelated and the movie name brings back a 92 page, $43 edition of dubious origin that appears to be a printed Wikipedia article .
  • At Google ebookstore, a search for the story name does bring back The Selected Stories of Philip K. Dick from Random House, a collection that includes the story, as the first result. But searching the name of the movie brings you to a bunch of unrelated titles.
  • Now try Amazon. Type in Adjustment, and the search box dropdown’s top two choices are The Adjustment Bureau and Adjustment Team (lots of people searching both this week!). Choose either one and you get The Selected Stories as the third result, but above that, the first result is the short story as a 99 cent Kindle purchase. Ding ding ding! As far as I can tell, Amazon was apparently able to produce and sell this because the story has become public domain, for complicated reasons explained in this Wikipedia entry (though, unlike other Dick stories, it’s not available at Project Gutenberg, so I’m not sure whether that Wiki entry is right.) Very smart of Amazon to offer that in time for the movie (shows a pub date of Jan 16, 2011), and to ensure searching either name brings it back on search results. Anticipating the movie’s release, they set up search rules and/or tags on the titles to direct a search for the movie title to those books. Very smart and effective.
  • In summary, Amazon wins at 1) immediate discovery through search, 2) product offer of a 99 cent e-option for just the story, OR the hardcover OR e-book story collection (OR, actually a rare edition of the original publication, yet another option for a collector) 3) anticipating demand for the story and ensuring customers would quickly find something to buy.

I will be writing about Borders shortly, and about indie bookstores’ ongoing battle with Amazon. One big front of everyone’s battle with Amazon is pricing. But this example shows that another, possibly larger, front is the sheer effectiveness of Amazon’s shopping experience. Type what you’re looking for into the big search box and they’re much likelier to return what you’re looking for than the competition. Don’t understimate how hard that is to match.

Further explanatory notes if you’re really into this sort of thing:

  • The Google ebookstore search for Adjustment Team search led to Selected Stories, I think, because those keywords appear in the synopsis from Random House on the title page. B&N has the same synopsis on their title page but their search engine apparently doesn’t search that text, so there is therefore no match, and the customer won’t find the book. Kobo and B&N both list the story’s title in their e-book table of contents but again, apparently the search engine apparently isn’t hitting that data. Customer satisfaction failure.
  • Interestingly, Amazon’s page for the Kindle edition of Selected Stories doesn’t list the Contents, which both Kobo and B&N do, so there’s no list of included stories, which is not customer-friendly. But a customer, Doug, took the time in 2005 to list the individual stories as a review. That review has risen to the top of the reviews section, as 172 customers have rated it as helpful. Another pillar of Amazon strength–gadrillions of user reviews, containing not only opinions but valuable supplementary information helping other customers make a buying decision. Well-cared for data + powerful, effective search + mountains of user content + smart anticipation of demand = many sales lost to Amazon.

But my kindlz rox!

To introduce their new Google ebooks service, folks from McLean & Eakin, a very wonderful bookstore up in Petoskey, Michigan, made this very cute but sharp video (via Shelf Awareness). A bit of commentary below the embed….

I think that moment during the ellipsis, the poignant pause when the Kindelz guy says “But…our local bookstore rox,” and bangs himself in the forehead, contains the dilemma for indie bookstores over the past decade. Customers hold in their heads the idea that they respect or even love their local bookstore. Yet at the same time Amazon has made it so easy, so frictionless, so satisfying to find, buy and consume a book, and all at a now-expected lower pricepoint. People hold that in their habits. Breaking that habit will require some very smart maneuvering by indies. Like the smarts behind this video, for example.

No respect

Jonathan Chait:

Holy cow. I made the Forbes list of Most Powerful People In The World!

Oh, wait, it’s in the blogger division. Which is kind of like being chosen one of the Sexiest People Alive only to learn you made it via the Professional Comic Book Collector sub-category.

Mike O’Malley asks readers for advice on getting his now-out of print first book back into e-print and gets multiple options–Kindle, Google Books, Anthologize/CommentPress, free PDF. Dan Cohen advises “The correct answer, of course, is all of the above”, including a web version like booki.sh.

Just stumbled on tiptheweb.org. Know not much about it so far, but first thought–the elusive future micropayment system for book content on the web?

Containers and devices, and how to decouple the right way

Mac Slocum notices the omnipresence of the Pandora music service on his household’s devices and reflects on that successful strategy’s implications for others in the content business, including publishers. The digital shift requires content providers to “decouple” not just from containers–i.e. liberate content that was confined between two covers into the freedom of web-compatible forms–but also decouple from devices–i.e. don’t pin your hopes on the ipad or the next must-have device but ensure your content is accessible throughout consumers’ daily lives and let the consumer figure out what makes sense for their consumption of your particular type of content.

Really, it comes down to this: The old methods of distribution don’t mesh with the ways audiences consume digital content, so a technique that relies on those old methods will either fail mightily, or — perhaps even worse — chug along aimlessly. A bold embrace of the digital landscape is key to seizing the digital opportunity.

Richard Nash, in the concluding post to his Frankfurt Book Fair blog this week, takes this line of thinking a step further. He observes that publishers now understand the liberation from the container, but are in a stage now where they continue to try to make their old business models work, now shifted from a physical book to a download:

…what all the book businesses at the Frankfurt Book Fair had in common is that each is tending to try to use technology to create enhanced downloadable files of content formerly contained within a book in order to preserve a status quo ante business model, whether it’s selling through retailers as consumer publishers do, or selling direct to professionals, or professor-mandated coercive sales. In each case the enhancements are unnecessary, are enormously expensive requiring the skills and resources of a movie studio or large-scale video game developer, or are already offered more cheaply and conveniently by websites.

Why does he say the information contained between the covers is better offered via a website? To answer you have to think through specific types of book content and how people use them:

Enhanced eBooks for education seem to be a no-brainer. Except that what is a textbook other than just a tool for asynchronous learning. Which is also what a website is. And a cookbook is a tool for home cooking and entertaining, which a website, especially on a handheld device, is even better at doing. And the Physicians’ Desk Reference even more so.

Where publishers really should be directing their energy, says Nash, is the future of their business model. And to suggest some examples of where they should be looking he points to a microtransaction model and a crowdfunding model presented at the fair. Just as examples. Subscriptions and advertising come to mind as others, but it is important as Nash suggests to separate out what has been seen as “the book industry” into the very different types of content individual publishers provide, and the very different ways people use that content, and think through the channel, the device and the business model separately, in a consumer-centric way. Much to come on those strands, and those themes.

Indie

Researching my last post, I googled indie books in an attempt to remind myself the name of IndieReader.com. I found it interesting in the new Instant way what comes up when you start a search with indie. No “books” or “authors” yet, but if it catches on, you’ll know first from the crowd via Google Instant….



‘How’s Your Vanity Website?’

That’s what Andrew Sullivan, discussing the 10th anniversary of his blog on All Things Considered last night, remembers being asked 10 years ago. His blog, The Daily Dish, of course, went on to become a popular and influential site, and Sullivan, according to Scott Rosenberg in his history of blogging Say Everything, ” was probably the first blogger to raise real money by asking his readers for it”.

In the course of those ten years an earthquake has shaken the content industries and each of them–music, books, newspaper and magazine publishing–is now on its own course to reconstruction and evolution. Those courses overlap and diverge as publishers, retailers, authors, artists, agents struggle for their new place while web-based companies from various sides enter the fray to try to mix them up and reinvent their respective roles. (see blog posts to come)

But one theme that has run through these battles is this vanity charge thrown at Andrew Sullivan in 2000. In the old, pre-earthquake world, a writer or musician gained authority when a corporate publisher or record label agreed to distribute his or her work. In that world, a vanity work, as in “vanity press” stood opposed to the gatekeeper-endorsed work distributed by a corporate publisher or record label.

In the blog world, Andrew Sullivan and others described by Rosenberg went on to blow away the distinction as the web created a platform for everyone to say everything. And audiences have found the ones they value and ignored the ones they don’t, and many individuals have made it big without any large organization or corporate endorsement.  In Bob Garfield’s words in a Beyond the Book interview last year,

the barriers for entry have fallen down. I mean, it used to cost billions of dollars to produce and distribute television programming, and we’ve had to have this vast infrastructure. Now, Courtney, the 8th grader, can produce video and distribute it over the Internet and have exactly the same access to audience that Universal Pictures, NBC has. I mean, that’s kind of phenomenal.

As each of the content industries has gone through the digital gatekeeper-destroying revolution, accusations of vanity have competed with assertions of beauty and value in the new democratization. And now as this story plays out in the book industry, the old vanity press disparagement is losing its meaning. Much discussed in the publishing conference- and web-world, the rise of sites like Smashwords, giving authors a direct path to e-book publication on multiple platforms, raises obvious questions about the future role of publishers.

So: the first of oh, let’s say 7 main themes I plan to tackle on this site: the rise and meaning of the new “indie publishing” world. Folks like the people behind Indiereader.com, who replace the old disparaging Vanity label with the much cooler Indie prefix, are inventing new ways to connect authors outside the corporate publishing system with audiences. And with their new IndieReader Selects program they’re trying to do the same with physical books, via, yes, indie bookstores.

In this new world where authors can now say everything in book form as well as blog form, there is, as there has long been in the blog world, great stuff amidst much mediocrity. How will the great rise to the top without the old method of publisher or label-endorsement? Many point to the new role of  (hot buzzword) curators. In Garfield’s words:

There’s going to be a bull market for aggregation, curation, separating the wheat from the chaff, finding the needles in the haystack. There’s kind of a crowd-sourcing way to do that, like Digg and so forth that helps stuff percolate to the top. And then there’s going to be a market for judgment in this world too, so some people will make a living finding the good stuff and consolidating it…

And who will that be in the world of books? As the vanity distinction blows away and books are out there in e- and p-form to be sifted through and discovered what will be the crowd forms and what will be the individually judged forms? And where do the old publishers go? Much more to come….